Job Details

As a Work From Home Customer Service - Inbound Call representative at Aniesis Pharma, you will play a crucial role in providing exceptional customer service to our clients. This full-time position offers the flexibility of working from the comfort of your own home, while still being a vital part of our team located in Memphis, TN. **Job Overview:**In this role, you will be responsible for handling inbound customer inquiries and providing timely and accurate information to assist with any questions or concerns they may have. You will be the first point of contact for our customers and must be able to maintain a professional and positive demeanor at all times.**Responsibilities:**- Answering incoming calls from customers and providing assistance with product inquiries, order placements, and issue resolution- Documenting customer interactions and updating customer records in the database- Collaborating with other team members to ensure customer satisfaction and resolution of any issues- Following company guidelines and procedures to deliver high-quality customer service**Requirements:**- Previous customer service experience is preferred- Excellent communication skills, both verbal and written- Ability to work independently and efficiently in a remote setting- Strong problem-solving skills and attention to detail- High school diploma or equivalent**Please note:** As an equal opportunity employer, Aniesis Pharma does not inquire about criminal backgrounds during the hiring process.If you are looking for a rewarding opportunity to work from home and make a difference in the lives of our customers, apply now for our Work From Home Customer Service - Inbound Call position. The salary range for this position is $25 to $45 per hour. We look forward to welcoming you to our team!
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