Job Details

Job Summary: The purpose of this position is to develop, solicit, and obtain business in all market segments. To book rooms, food, and conference business for the Institute and ensure these events run smoothly and according to guest requests. In addition, coordinate programs, workshops, and events to maximize potential contributions to the Institute.

Position is a full-time benefited position. It will be posted until filled.

Essential Responsibilities:

• Develop, solicit and negotiate business in all market segments

• Finalize details for all group, conference and program business

• Ensure Banquet Event Orders (BEOs) are accurate including form of payment

• Maintain accurate, legible records and files per standards

• Resolve meeting room and space conflicts

• Thorough knowledge of meeting space capacities, menu items, AV equipment, and meeting room set-up options

• Contact customers in-house to promote goodwill and foster additional business, repeat bookings and referrals

• Enhance the Institute's community image and stay abreast of competition, new developments and sales methods and techniques

in the hospitality industry

• Performs all accounting and posting requirements to ensure complete payment of events

• Prepare and report, as requested, informative database for improved management decisions

• Communicate with immediate supervisor regarding all problems or unusual matters of significance

• Follow-up on progress of groups booked such as rooming lists, deadlines, etc.

Other Responsibilities:

• Other duties as assigned

Requirements

Competency or position requirements:

• Professional appearance and attitude

• Knowledge of hospitality industry, conference planning, client programs, Institute market segments

• Proficient computer skills (MS Office 365, scheduling and booking solutions, internet)

• Excellent attention to detail

• Excellent communication skills

• Excellent customer service

• Excellent team-minded attitude

• Reliable transportation

• Flexible work schedule, including some weekends

Environmental Factors: (lifting, standing, sitting, sounds, chemicals, hazards, etc.)

• Must be able to sit, stand or walk for extended periods of time (8-10 hours)

• Must be able to lift up to 20 lbs.

Quality or Quantity Standards: The Institute expects integrity, professionalism, and high-quality work from all employees.

Required Education: Bachelor's degree in business management, marketing, or hospitality or closely related experience may considered

Required Experience: 1-3 years

Work Schedule: Varies

EQUAL OPPORTUNITY EMPLOYER

We are an Equal Opportunity Employer and do not discriminate based on race, color, national origin, gender, religion, age, disability, veteran or military status, genetic information or any other legally protected status.

DRUG FREE WORKPLACE

We are a Rule 36 Drug Free Workplace which means an applicant is required to submit to a pre-employment drug test after being given a conditional offer of employment.

Salary Description

commiserate with experience